Our Consulting services assist customers to evolve from Business Intelligence into the realm of Performance Management. By linking the core functions of the management cycle – planning, monitoring and reporting – we can assist in building a closed-loop, co-ordinated approach to managing performance, allowing you to drive, monitor and understand your performance, based on meaningful information and actionable insights from all parts of the business.
Excellence in customer support is about more than just providing technical answers. It is about building trusted relationships and ensuring your success. Bistech Support extends your team by providing additional support access to our highly skilled and certified experts. As your business continues to grow its Performance Management (PM) capability and further valuable information is captured, it becomes increasingly important that your users are supported in their use and application of the solution.
As an IBM Cognos Platinum Partner, Bistech can assist in recommending a range of courses to suit your application, role, timeline and preferred learning format. Offered through public or onsite classroom training, computer based training, or instructor-led online courses, our standard and customised training programs are designed to match your unique requirements. Learn from experts to accelerate deployment and adoption; user performance and productivity; and return on investment.