“Improvements in revenues have varied from five percent to a maximum of around 7%” Mike Gorrie – Financial Controller & Company Secretary, Couran Cove Island Resort
As a new resort that had installed several new IT systems, one of Couran Cove’s major challenges was the need for a common method of reporting that could access data from multiple disparate systems, installed across its financial, point of sale, reservations and human resources areas.
Senior management at Couran Cove were aware of the need to have greater access to their data and believed that understanding their data would help them make more informed business decisions, and provide them with a competitive edge in the marketplace.
To get the results they were after, Couran Cove engaged Bistech, the Performance Management experts to transfer all resort data contained within multiple systems into a single reporting system.
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