Retail CSI at Collins Food Group
 
“The outcomes achieved from this solution have been nothing short of outstanding”

David Baker – Loss Prevention Manager, Collins Food Group

 

So how does an organisation, which strives to maintain a trusted relationship with its workforce, manage the risks associated with loss prevention? The solution was a system which distinguishes between fraudulent activity and inadequate training, sifting through large volumes of data to uncover activity requiring investigation.

 

The Performance Management experts at Bistech, having already assisted Domino’s Pizza to implement a Fraud Detection solution, were engaged by CFG to implement a similar solution. In just 5 weeks, the system put in place by Bistech enabled CFG to efficiently identify fraudulent activity.

 

The biggest challenge associated with the project was the collation of extremely large volumes of data. As sales transactions are collected daily throughout all KFC stores, the enormous set of data generated over four months equated to more than 20,000,000 line items that needed to be reviewed.

 

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CFG

The Problem
Identifying and qualifying trading anomalies associated with fraudulent activity

The Solution
Bistech architected Fraud Detection solution

The Benefits
Speed and agility in being able to react to suspicious activities and understanding training gaps