“None of this would be possible without the sort of insights and analysis that our BI solution is now allowing us” Steve Harrison – Chief Executive Officer, The Cellnet Group
CEO Steve Harrison attributes Cellnet’s success to several factors, including its internal organisational structure and team-based approach to providing superior customer service. But there is another element he sees as key, and potentially the most vital during the next stage of Cellnet’s development in the new market: a commitment to the right information technology.
With this in mind, Cellnet engaged Bistech, the Performance Management experts to architect a BI solution that has been deployed across Cellnet’s entire business from its sales, marketing and finance divisions to its distribution, customer service, purchasing, call centre and IT areas.
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