BISTECH - business, intelligence, solutions

Keeping you up to date with the latest in Performance Management

BISTECH SUPPORT SERVICES

Increasingly, we are seeing our key customers become more reliant on our services for support and remote assistance.  Acknowledging this, Bistech has developed a simple & cost effective support package assisting our customers to support their Performance Management (PM) and Data Warehouse (DW) environments. 

The primary objective of this service is to ensure a high level of technical assistance is readily available to resolve PM and DW issues in a timely manner so as to ensure business continuity. The key benefits in undertaking this service include; 

- Proactive identification of risks and issues
- Rapid response to issues arising
- Identify potential risks & fail over points
- Improved user experience (eg, portal presentation)
- Work within a budget (allocated weekly support time)
- Reduced risks for future enhancement & upgrades
- Reduced pressure on internal resources

For more information about this service contact Justin Hoareau on phone 3230 0377 or email justin@bistech.com.au 

IBM COGNOS LATEST NEWS

IBM launches new mashup tools for Cognos
IBM has launched a new mashup service for its Cognos 8 business intelligence suite today, as well as updated its Mashup Centre software to plug into more enterprise sources. The new offering, soberly called IBM Cognos 8 Mashup Service, is an application programming interface (API) that exposes content from the Cognos platform as a web service so it can be used by other business applications, data models, or mashups. For the full story, click the following URL:
http://www.theregister.co.uk/2009/10/27/ibm_mashup_october_09/

BISTECH USER GROUP (B.U.G)

Our Bistech User Group makes a return in 2010. Details of this upcoming event are as follows; 
DATE:  Thursday 4^th March 2010
VENUE: Cliftons Training Rooms, 288 Edward St, Brisbane

The B.U.G is a forum for Cognos Practitioners to come together to collaborate, share knowledge and expertise, impart tips and techniques and exchange thoughts and ideas. It is also a great opportunity to network with peers and get answers to any questions you may have pertaining to Performance Management.

Would you be interested in presenting at future sessions? We encourage your participation at these events. If you would like more information about attending or presenting please contact Shane Morgan on phone 3230 0377 or email shane@bistech.com.au

IBM INFORMATION ON DEMAND (IOD)

We sent our Technology Strategist and Solution Architect, Brad Culbert to the Information on Demand global conference in Las Vegas, USA in October last year (2009). The event showcased IBM’s vision of turning information into a strategic driver of innovation, business optimisation and competitive differentiation. During his time at IOD, Brad mixed with over 6000 IBM customers, partners and executives, looking for ways Bistech customers can gain additional value from their IBM Cognos investments. He also did some gazing into the crystal ball of emerging technologies and industry trends that will affect us all.

Keep an eye out in early 2010 as Brad will be running a series of Performance Management Meetings in our Queen St Boardroom presenting information session that positions the Information On Demand agenda in a pragmatic manner to give IBM Cognos customers an understanding of the “broader picture” and insight into solutions, methods and technologies that are available to further enhance their current Performance Management deployment. If you would like more information about attending one of these sessions please contact Shane Morgan on phone 3230 0377 or email shane@bistech.com.au 

TIP OF THE SEASON

Cognos VM Environment
We are noticing a growing trend towards virtualisation of Cognos environments amongst our client organisations.  It is also common for the system administrator to over-allocate resources from their virtualised resource pool to the environment by more than 10%. In addition, you could improve the performance of the Cognos Virtual Machine by giving its processes high Priority, and reserve for it at least 500MB of memory and 500 GHz of CPU.

SITE OF THE SEASON

www.COGNOISE.com – welcome to the fastest growing COGNOS community on the web! COGNOiSe.com began life in July 2005 as a COGNOS technical forum but now boasts an ever-increasing arsenal of tools that encourage the effective use and development of the COGNOS product range. Check it out!